By earning a perfect record of customer satisfaction for over 18 years Tailored Lighting has qualified for membership in the Better Business Bureau. In addition, being a member of The Better Business Bureau OnLine distinguishes Tailored Lighting as a reputable and trustworthy OnLine retailer. The BBB OnLine Reliability seal sets Tailored Lighting apart from other companies and helps provide customers like you with that added measure of confidence.
Better Business Bureau/BBBOnLine Code of Online Business Practices Principles for Ethical Business to Customer Conduct
Principle I: Truthful and Accurate Communications.Online advertisers should not engage in deceptive or misleading practices with regard to any aspect of electronic commerce, including advertising, marketing, or in their use of technology.
Principle II: Disclosure. Online merchants should disclose to their customers and prospective customers information about the business, the goods or services available for purchase online, and the transaction itself.
Principle IV: Customer Satisfaction. Online merchants should seek to ensure their customers are satisfied by honoring their representations, answering questions, and resolving customer complaints and disputes in a timely and responsive manner.